AI Readiness
Coming soon
AI Readiness in Insurance: Moving from Interest to Controlled Implementation
How to translate AI curiosity into a governed program that survives the first pilot and the first audit.
Insights
Insights.
Papers, articles, briefings, and practical commentary for insurance leaders building what comes next.
LatestAI ReadinessJuly 28, 2026
What Happens When Your Model Gets Obsessed
OpenAI's model broke out of its sandbox chasing a single goal. Here's what that means for claims AI pilots and the four questions every carrier should answer before one touches a real file.
AI Readiness
In the World of Artificial Intelligence, Be More Like Ted Lasso
AI does not automatically make anyone smarter. It amplifies what is already there. The advantage goes to the people who stay curious, question the output, and treat AI like a conversation instead of a shortcut.
Leadership
Urgency Is Loud. Life Is Quiet.
People don't change their lives because of insight. They change because of impact. A reflection on time, priorities, and why the best operators design around constraints instead of hoping things work out.
AI Readiness
A Month Where AI Went Full Throttle, and Why the Insurance Industry Should Pay Attention
OpenAI restructured, Google surged past 650M Gemini users, and the AI bubble narrative went political. Here is what October actually meant for insurance, and what to watch next.
Claims Strategy
The Day I Realized AI Was Coming for My Job (and Everyone Else's)
One hundred claim files summarized before lunch. Not a forecast, proof. A look at traditional AI, agents, and agentic AI, and why the future of claims is AI with human leadership.
AI Readiness
AI Market Freakouts Are Not the Risk. Ungoverned Capacity Is.
Every few months the market finds a new reason to panic about AI. Insurance leaders should pull something more useful out of that than doom-scrolling a budget and governance posture that survives the headline of the week.
AI Readiness
Data Readiness Comes Before the Model
Policy, claims, billing, vendor, communication, and CAT data — why AI value in insurance is decided before a model is ever selected.
AI Readiness
Coming soon
Evaluating the AI Vendor Pitch
A practical lens for leadership on tool selection, validation claims, human review, and the controls regulators will expect.
AI Readiness
Coming soon
The Claims Operation Is the AI Strategy
Why the future of AI in insurance runs through the claims desk, not the innovation lab.
Catastrophe Management
Coming soon
CAT Readiness Is a Management System, Not a Vendor List
The operating disciplines that separate carriers who lead an event from carriers who survive it.
Claims Strategy
Coming soon
Claims Quality Is a Control System, Not a Review Percentage
Rebuilding QA as a control system executives can trust and adjusters can actually work within.
Vendor Ecosystems
Coming soon
Why Insurance Vendors Lose RFPs Before They Ever Present
The narrative, the proof, and the operating maturity buyers score for long before the demo.
Business Launch
Coming soon
From Founder Hustle to Scalable Insurance Business
The operating model shifts required to move from a great start to a durable company.